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A culture built on trust: H Connect secures Great Place to Work® certification

Sri Lanka’s leading Business Process Management (BPM) and Shared Services experts, H Connect, was certified as a great workplace today by independent analysts at Great Place to Work® in Sri Lanka (GPWSL). The certification was awarded to the company based on a series of evaluations and anonymous employee surveys conducted by GPWSL.

“We applaud H Connect for seeking employees’ feedback and the opportunity to certify itself,” said Kshanika Ratnayaka, CEO of Great Place to Work® in Sri Lanka. “These ratings measure its capacity to earn its own employees’ trust and create a great workplace. These are critical metrics for anyone considering working for – or doing business with H Connect. This certification therefore provides a reliable indicator of the overall quality of the organisation’s high performance, and strong commitment to its employees.”

Notably, this year’s certification marks the very first instance that H Connect has engaged with the Great Place to Work® evaluation process. According to H Connect CEO, the company’s certification is no coincidence.

“From the outset, we were always deeply conscious of the fact that the success of any enterprise in the service sector hinges on its people. So, we’ve worked hard to create a corporate culture which is designed around the needs of our people and geared to encourage consistent training and skills development.

“The resounding positive responses which we received on the Trust Index Survey and enthusiastic endorsements by our employees of H Connect as a Great Place to Work® is a tremendous validation of the values we have collectively built into this organisation. We remain firmly committed to its further enhancement as we progress in our journey to become a world-renowned organisation,” Dilush Perera, CEO, H Connect stated.

Over the recent past, H Connect further augmented its employee training and development strategy with the introduction of E-Learning modules aimed at ensuring that every employee is provided with the knowledge necessary to consistently excel as individuals in their respective areas of expertise.

Employees are also given a strong voice within the organisation, with open exchanges taking place at regular intervals between the company’s leadership and operational teams – another factor which contributed towards H Connect’s excellent scores on its Culture Audit.

About H Connect: H Connect (Pvt) Ltd. is a Business Process Management (BPM) and Shared Services company operating from Sri Lanka and is a fully owned subsidiary of Hirdaramani Group. Established in 2012 as a shared service arm for the Hirdaramani Group, H Connect has grown beyond its mandate to deliver the full continuum of business process management services, across all aspects of the Hirdaramani Groups’ businesses including Apparel, Leisure, Power, Retail, and Information Technology. Today, it is acknowledged as a rapidly growing business process management outsourcing and global service centre with a wide client base spanning many countries.

About Great Place to Work®: Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognise outstanding workplace cultures.

Photo caption: (From left) Kshanika Ratnayake, CEO Great Place to Work presents H Connect’s GPTW certificate to Ayesha Ediriwickrema, Senior Manager Human Resources and Administration and Fazla Faris, Junior Executive, Human Resources

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