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Workflow Perfection
PMO/PE
The nucleus of operational efficiency and project oversight, where precision and process refinement take centre stage.
Projects/Transition
SLA Review
Automation
Corrective and Preventive
Quality Audits
Catalysing Superior Project Management and Process Refinement: H-Connect PMO/PE Services
Our PMO (Project Management Operations) and Process Excellence (PE) services are the pillars of efficient project governance, meticulous process evaluation, and quality enhancement.
PMO Services
Establishing and managing a centralised PMO involves meticulous project planning, scheduling and robust performance tracking. Our PMO team thoroughly assesses procedures, reviews implementations, and provides crucial updates to the management, ensuring successful project delivery.
Projects/Transition
Conducting projects/transitions to improve efficiency and accuracy of identified processes, ensuring stakeholder follow-up.
SLA Review
Amending SLAs with process changes and carrying out periodic reviews.
Automation
Engaging in automation projects to achieve expected outcomes, working closely with stakeholders.
Process Excellence
We meticulously monitor departmental performance against Key Performance Indicators (KPIs) in the CAPA (Corrective and Preventive Action) Registry, recording and implementing effective, corrective and preventive actions, aiming to exceed customer satisfaction.
SLA Review
Monitoring and escalating SLA achievements to management and customers, ensuring all SLAs are diligently monitored and timely reports are shared.
Corrective and Preventive Actions
Maintaining accurate records, reviewing reports, and ensuring effective implementation of suggested corrective and preventive actions.
Quality Audits
Conducting necessary quality audits to enhance the identified processes' quality.
These services are designed to enhance project governance, ensure high-quality standards, and drive efficiency across the organisation. H-Connect is a world where your projects thrive and processes evolve towards perfection.
Demystifying the Unknown
FAQ
H-Connect's PMO and PE services are designed to ensure efficient project governance, meticulous process evaluation, and enhancement of quality. The PMO team establishes and manages a centralised PMO, conducts projects/transitions, reviews SLAs, engages in automation initiatives, and monitors and improves departmental performance.
H-Connect's SLA review service involves amending SLAs with process changes, conducting periodic reviews, monitoring and escalating SLA achievements to management and customers, and ensuring diligent monitoring and timely reports.
H-Connect maintains accurate records, reviews reports, and ensures effective implementation of suggested corrective and preventive actions. They aim to exceed customer satisfaction and enhance the quality of identified processes through CAPA.
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H-Connect
No.245, Muruththettuwe Ananda Nahimi Mawatha,
Colombo 05, Sri Lanka
Colombo 05, Sri Lanka
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